Frequently asked questions

Ordera is a digital platform for managing dining at work - designed for companies, hospitals, schools, factories and catering services. The system connects restaurants, companies and workers, and automates the entire process from order to delivery. More than software - we are the infrastructure of corporate dining.

No subscription - you pay only per meal ordered. No upfront investment, no hidden costs. Prefer a fixed monthly subscription? We arrange that too. In practice, the benefits (saved HR time, better organization, easier client acquisition) significantly outweigh the cost to us. We discuss the exact numbers in a demo.

Ordera is used in companies of all sizes (from 10 to 1000+ workers), hospitals, schools, kindergartens, factories, construction sites, military and other institutions. It supports every dining model - your own kitchen, external catering, multiple restaurants or a combination.

In three steps: 1) Book a free demo (15 minutes, no obligation), 2) Together we determine the best solution for your situation, 3) Our team trains your staff and helps with implementation. On average: 10 days from agreement to full independence.

Minimal - that's the key goal. HR doesn't make menus, collect orders or calculate deductions. The system does it all automatically. HR simply gets finished reports at month's end, ready for payroll. On average it saves 5-10 hours of HR work per week.

Every possible model, and they can be combined: company pays everything, company pays part (e.g. 1 meal a day per worker), worker pays themselves, salary deduction at month's end, credit system (monthly budget per worker), vouchers for special occasions. E.g. the company pays for the first 5 meals a month, the worker pays the rest from salary, plus a birthday voucher. You set the rules, the system tracks everything.

Yes - and it's one of the most popular options. Monday home-style, Tuesday Chinese, Wednesday pizza. Workers choose from several restaurants on their phones. One contract with Ordera covers everything - you don't need separate contracts with each restaurant. We mediate the arrangements with partners in your area.

That's exactly where Ordera brings the most value. Large companies with their own canteens are among our most successful users. Specifically you get exact meal quantities by type and shift in advance, automatic warehouse requisition, records of issues, stock tracking. The result: less wasted food, lower costs, greater kitchen efficiency.

Yes, up to 4 shifts - morning, afternoon, night, weekend. For each shift a fixed delivery window is agreed (e.g. 11:00, 16:00, 22:00). Each worker on their shift gets a meal at a precisely defined time. Ideal for factories, hospitals and any organization with multi-shift work.

Automatically. If the worker pays from salary, the system generates a monthly per-worker report - amount, items, dates. Export to Excel, ready for payroll. No manual calculation, no errors, no wasted time.

You pay only per meal ordered - our revenue grows only as yours does. No monthly subscriptions, no per-user fees. Prefer a fixed subscription? We arrange that too. In practice, what you get - time saved on admin, better stock control, automated reports, easier access to new clients - significantly outweighs the cost to us.

Yes - precisely because of the pay-per-meal model. You don't pay a high subscription for either large or small volumes. The system grows with your business. Many of our partners started small and grew thanks to the system.

Yes - the parent restaurant defines menus and recipes, sub-locations use them automatically. Joint procurement across multiple locations brings lower purchase prices. Ideal for a restaurant chain.

Yes, in two ways. First - the app itself helps you reach new clients more easily (companies today look for modern partners). Second - we actively work on matching companies with catering services. When a company looks for catering in your area, you're among the first partners we recommend.

Ordera adapts to you, not the other way around. You keep your menus, recipes, suppliers. The system simply digitizes your existing processes - orders come in automatically, the warehouse manages itself, reports are generated in one click.

We have a ready-made message you can send to your HR. Many companies say yes once they see the team already wants it. If they still say no - you can open a private account and order from restaurants, shops and producers for yourself and your family via ordera.app.

It depends on the arrangement with your company. Ordera supports every model: the company pays in full, the company subsidizes part and you cover the rest, salary deduction, or you pay entirely yourself.

The company and restaurant agree on fixed windows for each shift (e.g. morning 11:00, afternoon 16:00, night 22:00). Up to 4 shifts. Each worker on their shift gets a meal at a precisely defined time - no waiting, no chaos.

You order nothing and pay nothing for that day. Ordera isn't an obligation - you can skip a day, a week or a whole month. No cancellation, no explanation.

You have both - choose whatever suits you. The mobile app (iOS, Android, Huawei) or the web version in a browser. The web version works on any device - an older phone, computer, tablet.

On average 10 days - our team of experts guides you through the entire process: setting up menus and recipes, training staff, connecting with partners. We don't leave you on your own at any step.

All data is encrypted and stored on secure servers. We keep only what's needed to operate. No third parties, no data sharing with ad networks. Every user has the right to request deletion or export of their data in line with GDPR.

Expert support in your language, every business day. No waiting on tickets, no automated replies. You have a question - you get an answer from a real person who understands your business.